Our privacy policy is set out below. By providing personal data to us via our website http://everlasting.uk.com (the “Website”) you consent to our processing of your data in accordance with this policy together with our Terms and Conditions of use.
Nothing in this privacy policy shall limit your statutory rights in relation to your personal data.
Any definitions used in this Policy shall have the same meanings as provided in our Terms and Conditions.
1. WHO WILL HOLD YOUR INFORMATION?
1.1 Your information will be held by EVERLASTING (UK) Limited (UK company no:060909733), and our registered office is at Second Floor, Galley House, Moon Lane, Barnet, Hertfordshire, EN5 5YL.
1.2 If the business of EVERLASTING is sold or integrated with another business your details may be disclosed to our advisors and any prospective purchasers and their advisors and will be passed on to the new owners of the business.
2. THE INFORMATION ABOUT YOU WHICH WE COLLECT
2.1 The information about you which we will collect may include:
2.1.1 Personal contact details such as name, address, contact telephone numbers and email address and any other information provided at the time of registering to use our Website or to set up a Tribute Page or become a Member or Contributor of the Website;
2.1.2 If you purchase a Tribute Book or other product on the Website we may collect additional information including billing information, credit card numbers and expiration date and tracking information from cheques or money orders (“Payment Information”);
2.1.3 Information posted about you on a Tribute Page, whether you have such information or as posted by other Members of the Website.
2.1.4 Information to assist in the operation of our services including where available your IP address, operating system and browser type. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.
2.1.5 If you contact us, we may keep a record of that correspondence.
3. THE INFORMATION WE HOLD ABOUT YOU
3.1 We may receive information about you directly from you when you submit information to us through our Website (for example by filling in forms on the Website or indicating that you would like to join our mailing list). We may also ask you for information when you report a problem with our Website.
3.2 We may collect information about your computer and browsing actions by the use of Cookies (see clause 6 below).
3.3 We may hold Payment Information however any credit card information that you provide through the Website is directly submitted to a payment server of a credit card processing bank. EVERLASTING does not maintain electronic or physical copies of your credit card information.
3.4 If you contact us by telephone or in writing, we may keep a record of that correspondence or phone call.
3.5 In addition, we may receive your personal information from our direct marketing activities.
3.6 We may monitor or record communications with EVERLASTING in which you take part:
3.61 to assist us with the development of our services;
3.62 to train our staff;
3.63 if so requested by order of the Court, regulatory body or law enforcement organisation.
4. PURPOSES FOR WHICH WE HOLD AND USE YOUR INFORMATION
4.1 We may use your information for a number of purposes which are outlined below:
4.1.1 The provision of services to you:
4.1.1.1 To administer and maintain our records;
4.1.1.2 To ensure that our service continues to be the most appropriate service for your needs and that content from our website is presented in the most effective manner for you and your computer;
4.1.1.3 To verify your identity and to respond to any query that you may raise with us; and
4.1.1.4 To fulfil any contractual obligations we have with you.
4.1.2 We reserve the right to send all customers of our services email communications from time to time regarding updates and changes to our services and any technical, administrative and legal notices important to our website which we consider essential.
4.1.3 We may share personal data with third party companies and organisations contracted to us to help supply, maintain or facilitate our website or services. These third parties may include (without limitation) IT support teams and our appointed advertising agencies.
4.1.4 We will share your Payment Information with banks in order to enable transactions to be completed. In addition we may use your payment information to determine your credit worthiness and in the process of such determination we may make such Payment Information available to banks and credit agencies.
4.1.5 Any information about you on a Tribute Page is publically available on the Website and accessible by any interested user.
4.1.6 Marketing:
4.1.6.1 We may use your data to provide you with information about our services or products which may be of interest to you and we may contact you about these by post or telephone.We will contact you by electronic means (email, SMS) only if you have consented to this. If you do not want us to use your data in this way, please contact us.
4.1.6.2 We do not disclose information about identifiable individuals to our advertisers, but we may provide them with aggregate information about our website users or our customers. We may also use such aggregate information to help advertisers reach the kind of audience they want to target. We may make use of the personal data we have collected from you to enable us to comply with our advertisers’ wishes by displaying their advertisement to that target audience.
4.1.6.3 We may pass your personal information to carefully selected third parties for any Marketing Activities to which you consented in your Member registration and Administration registration pages. If you do not want us to use your details in this way, please contact us.
4.1.7 Other purposes:
4.1.7.1 Your information may be used by EVERLASTING for the purpose of research and statistical analysis and internal customer service monitoring; and
4.1.7.2 EVERLASTING may disclose information to its subsidiary companies or to a Court, regulatory body or law enforcement agency.
4.1.7.3 Any information about you as a Tribute Page may be included in one of our publications available for purchase in the form of a Tribute Book.
4.1.8 The period of use of the personal data supplied by you will not be longer than we deem necessary but may, subject to clause 7.1.4, be unlimited.
5. KEEPING INFORMATION UP TO DATE AND SECURE
5.1 If any of the information that you have provided to EVERLASTING changes, for example if you change your email address or other contact details or if you wish to cancel your registration with us, please let us know the correct details by contacting us or writing to us at the address below.
5.2 Everlasting is committed to protecting the security of your personal information and Payment Information. We have in place a level of security appropriate to the nature of the data and the harm that might result from a breach of security. However, all publicly accessible websites are susceptible to malicious practices, and we accept no liability if security is breached.
6. COOKIES
6.1 This website uses “cookies”. Cookies are small pieces of information which are sent by a website to your web browser and remain on your computer until they are deleted. They help us to improve our site and to deliver a better and more personalised service. They enable us:
6.1.1 To estimate our audience size and usage pattern.
6.1.2 To store information about your preferences, and to allow us to customise our site according to your individual interests.
6.1.3 To speed up your searches.
6.1.4 To recognise you when you return to our site.
6.2 You may refuse the use of cookies by selecting the appropriate settings on your browser. However please note that if you do this you may not be able to use the full functionality of this website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our site.
6.3 Please note that our advertisers and sellers may also use cookies, over which we have no control. Advertisers, sellers and other third party websites which are linked to this site may process your personal data in accordance with their own policies and procedures.
7. YOUR RIGHTS
7.1 You may have certain rights under the Data Protection Act in relation to the information that we hold about you. These rights include the rights set out below:
7.1.1 You are entitled to have access to your personal data. You may request by writing to Everlasting (at the address given below), details of your information which we hold and the purposes for which it is held. We will provide this information within 40 days of your request, subject to any routine processing continuing between that time and the time of response. You may be charged a reasonable fee (as permitted by the Data Protection Act 1998) for this information.
7.1.2 You are entitled to request that EVERLASTING stop using information about you for the purpose of direct marketing (i.e. the communication to you (by whatever means) of any advertising or marketing material);
7.1.3 You are entitled to require us to ensure that no decision taken by or on behalf of EVERLASTING and which significantly affects you is based solely on the automated processing of your information, for the purpose of evaluating such matters as, for example, your creditworthiness, reliability or conduct; and
7.1.4 You are entitled to require a correction of errors in the personal information held about you. If we disagree that information is inaccurate you are entitled to apply to ask the court for an order that such erroneous information be rectified, blocked, destroyed, or erased.
8. YOUR CONSENT AND CHANGES TO THIS PRIVACY POLICY
By submitting your information you consent to the use of that information as set out in this policy. If we change our privacy policy we will post the changes on this page and may place notices on other pages of the website, so that you may be aware of the changes.
9. CONTACT DETAILS FOR EVERLASTING
If you would like to contact us with any queries or comments regarding our privacy policy, please contact us by email or write to: The Data Protection Officer, EVERLASTING (UK) Limited, Second Floor, Galley House, Moon Lane, Barnet, Hertfordshire EN5 5YL.
